1. Title 1
Custom K-9 Service Dogs​​

Kendall and Chandler Brown

FAQ
Q: What is a service dog?
A: A service dog is a dog specifically trained to perform tasks to help a disabled handler. These are not "naturally occuring" behaviors. An example of a task would be if you were to have an anxiety attack and your service dog responded to changes in your  breathing pattern by retrieving medication from the cupboard, water from the fridge and then performed Deep Pressure Therapy while licking your hand to help keep you grounded until the attack passed. Merely providing comfort does not make your pet a service dog. In addition, service dogs undergo extensive training in obedience and public access so that they may accompany their handler anywhere the general public is permitted. 

Q: What public access rights do service dog teams have?
A: Service dogs can accompany their handers anywhere the general public is permitted, including movie theaters, restaurants, shopping malls, grocery stores, hotels, airplanes etc. They can also reside in non-pet housing and fly with their handlers. Because of this privlige, service dogs undergo rigerous temperament testing and training. 

Q: Are your service dogs "certified"?
A: Glad you asked! There is no, we repeat, NO such thing as a service dog certification in the United States. Vests, ID cards and other forms of identification are not required by law. While we do recommend that you vest your service dog to avoid any confusion, this is a personal suggestion from years of experience handling service dogs. 

Q: How do I qualify for a service dog?
A: Are you disabled? Then you qualify. Your disability cannot be of a temporary nature, such as a broken leg or a momentary depression. Your disability must severely limit one or more of your life activities (walking, talking, etc.).  

Q: Does acceptance into one of your programs require a doctors note?
​A: We strongly, strongly recommend that you obtain a doctor's note perscribing and stating your need for a service dog, and require you to obtain one prior to recieving the dog. 

Q: Ok, I qualify for a service dog. Now what?
A: Now, you have a lot of research and contemplation to do. Consider the nature of your disability. How would you like a dog to help? If, for example, you possess limited mobility in your right side, then a service dog might be trained to retrieve dropped items, remind you to take medication or fetch help should you fall. Once you have comprised a task list, it's time to consider your lifestyle and abilities. What breed is best? Would you prefer to train a service dog yourself (owner training) or have a professional train the dog for you? Would you go to work and/or school with the dog? Do you possess the physical strength and ability to provide exercise for the dog? Do you have the necessary funds to provide medical care and the cost of training and equipment? These and more are all questions to consider, and we'd be happy to discuss them with you! 

Q: How long does it take to train a service dog?
A: The answer depends on how experienced you are, how much time you have to dedicate to the project, the temperament, intelligence and working drive of the dog and much more! We have been training service dogs for the past 6 years, and our experience helps us vastly in determining the right temperament in the dog, dirrecting their training and teaching them advanced task work and public access. We take 12 to 15 months to fully train a service dog in our Raise and Train Program, but some programs vary in length and intensity. 

Q: Do you offer payment plans?
A: We do! Please call for more information.

Q: Do you know of any government grants to help offset the cost of a service dog?
A: Unfortunately we do not. We do have a great many of our clients who fundraise successfully though!

Q: I have other pets at home. Does that disqualify me from any of your programs?
A: If your other pets are friendly and you are able to hold your service dog to a higher level of obedience, then we are happy to place a dog in your home. Please call for more information. 

Q: I filled out your Preliminary Application. Now what?
A: Now we will look over your application and get back to you as quickly as possible. Due to the high number of applications we try to respond within the week.  In the meantime, we recommend you go onto our Instagram at #customk9servicedogs and take a look at the pics and videos of us working with our dogs. We also strongly recommend you watch some videos, read articles and research a ton!

Q: I am interested in applying for the next dog you are training in your Fully Trained Service Dog Program. 
A: Excellent! Start with the Preliminary Application and we will be in touch! Applications for our next Raise and Train Program dog will close on January 15th. We will look through the applications and make our final sellection. We appreciate your patience as pairing the right handler with the right dog is our paramount concern. 

Q: I was declined admitance into your Raise and Train Program. When can I next apply?
​A: At the moment, we only raise and train one service dog at a time. When we are prepared to work with another dog we will post on our website and reopen applications. We also offer other alternative programs for those who wish to Owner Train with professional assistance and long distance obedience training. Please give us a call and we will see how we can help!